From Local Central/Intergroup, Area or District A.A. Offices

Click here to find local service offices, which may provide A.A. literature. The General Service Office cooperates closely with these offices, which have become a valuable resource for groups and members.

 

From A.A. World Services

For item descriptions and pricing, please see our literature catalog Click here.

For Order Form only Click here.

Online: To order A.A. literature online Click here.

Phone: Call the Order Entry Department weekdays from 8:00 a.m. to 4:30 p.m. Eastern Time at 1-212-870-3312.

Fax: Fax order form to us at any time: 1-212-870-3137; 1-800-437-3584.

E-Mail: Orders@aa.org. This e-mail address is for A.A. groups, intergroups, and committees to charge orders (see Orders on Account, below), or for others to place orders with credit card information. Anything other than literature orders will not be answered.

Mail: Mail a completed order form:
A.A. World Services
P.O. Box 459
Grand Central Station
New York, NY 10163.

 

**To send literature into correctional facilities: Many facilities require that literature be sent directly from the publisher, be soft cover and include the inmate’s full name and inmate number. You can purchase A.A. literature from G.S.O.’s Order Entry department via the methods listed on this page, and as the publisher, we will ship it directly to the inmate.

 

Payment - A.A.W.S.

Credit Card Orders: (MasterCard, Visa, Discover and AMEX) There is no handling charge on credit card orders, but shipping charges apply to orders under $500.

Prepaid Orders: Please mail your order with check or money order in U.S. dollars.
Do not send cash.

Orders on Account: A.A. groups, intergroups, and committees may charge by telephone, mail, fax, or e-mail. Please have your group service number handy. You will be billed an additional 6% handling charge. There is a $25 minimum for charge orders.

Shipping and Handling Information: A shipping charge will be added to every order under $500, with a minimum charge of $10. Please allow 2 to 3 weeks for delivery within the continental U.S. and Canada. Most orders weighing less than 250 pounds will be shipped UPS or Parcel Post unless otherwise requested. Overnight or second-day delivery is available, and you will be billed for the actual additional shipping charges.

Questions? For order status, please call 1-212-870-3312 between 9:00 a.m. and 4:30 p.m., Eastern Time, e-mail us at orderinquiry@aa.org, or write to us at:

Customer Service
P.O. Box 459
Grand Central Station
New York, NY 10163.

 

If you have a question about your account, please call our Accounting Department at 1-212-870-3400. Please feel free to call if we can help in any way.


Please click here to view the Catalog.

Please click here for Order Form only.

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