Why haven't I received my acknowledgment? How long does it take?

If you provide your email address with your contribution, you should receive an email acknowledgment from us within a week. If you do not provide an email address, it can take up to 45 days to receive an acknowledgment by U.S. mail. If you have not received an acknowledgment within these time frames, please contact Member Services at memberservices@aa.org or call 212-870-3023