Contact the A.A. General Service Office

To communicate with the GSO and Grapevine select from one of the categories below.

General Email Contacts - U.S. and Canada

For general questions such as those related to group problems, A.A. service, or the Traditions, select your regional contact from the list below.  In your email, please let us know the state or province you are writing from.

Eastern Canada (Newfoundland/Labrador, New Brunswick, Nova Scotia, Nunavut, Ontario, Prince Edward Island, Quebec)

Western Canada (Alberta, British Columbia, Manitoba, NW Territories, Saskatchewan, Yukon)

Northeast USA (Connecticut, New Hampshire, Delaware, New Jersey, District of Columbia, New York, Maine, Pennsylvania, Maryland, Rhode Island, Massachusetts, Vermont)

Southeast USA (Alabama, North Carolina, Florida, Puerto Rico, Georgia, South Carolina, Kentucky, Tennessee, Louisiana, Virginia, Mississippi, West Virginia)

East Central USA (Illinois, Indiana, Michigan, Ohio, Wisconsin)

West Central USA (Iowa, Minnesota, Montana, Nebraska, North Dakota, South Dakota, Wyoming)

Southwest USA (Arkansas, Colorado, Kansas, Missouri, New Mexico, Oklahoma, Texas)

Pacific USA (Alaska, Arizona, California, Hawaii, Idaho, Nevada, Oregon, Utah, Washington)

GSO Staff Assignments/Service Activity Email Contacts – U.S. and Canada

For inquiries regarding a specific service assignment, select the appropriate assignment below.

Archives     Send Email
Accessibilities     Send Email
Central Offices or Intergroups     Send Email
Cooperation with the Professional Community     Send Email
Corrections     Send Email
General Service Conference     Send Email
Literature     Send Email
Loners-Internationalists Correspondence Service     Send Email
Public Information     Send Email
Regional Forums and Special Forums     Send Email
Treatment      Send Email

International Email Contact

Send Email

Our Website lists General Service Offices, local A.A. offices, and A.A. answering services by country. There is an A.A. presence in approximately 180 countries, but not all of them have established local services. Individual group and member contact information is not listed on our Website. 

Please use this form to let us know if you are an A.A. member looking for A.A. meetings in a country not listed, or are a nonmember looking for A.A. information.


Press and Media Email Contact

Send Email

Matters regarding A.A.’s relationship with the general public including schools, students and Media professionals. Questions pertaining to the Anonymity of AA members at the public level.



Website Feedback

Send Email

Please use this form to comment on the Website only


Technical Issues

Send Email

To report a technical problem.


Member Services Department

Send Email

Telephone: 212-870-3023

  • Contributions - for questions or problems with online Contributions or to process a contributions with a credit card
  • Ordering A.A. Literature - for A.A. groups, intergroups, and committees to charge orders or for others to place orders with credit card information
  • Order issues – missing items, tracking information, damaged items
  • Record updates for Area, District or Groups
  • Fellowship Connection - issues and access
  • Online Newsletter Subscriptions


AA Grapevine and La Viña

General Information about the GSO

The General Service Office serves as a hub of communication for A.A. groups in the U.S. and Canada and as an exchange point for A.A. experience.