Your General Service Office Reopens for employees only as of October 1, 2021

Effective October 1, 2021, employees have returned to the General Service Office of Alcoholics Anonymous World Services, Inc. located at 475 Riverside Drive, New York, NY. As the COVID-19 pandemic continues to impact individuals and businesses around the world, we have taken steps to ensure that our office environment is safe for return.

Please note that tours of the office and visits from outside guests remain suspended. We will re-evaluate this in 2022.

While we are available to support our membership and groups, some circumstances beyond our control (i.e., delayed postal service) continue to limit our abilities to access and process regular mail. To receive assistance most quickly, please email your correspondence directly to G.S.O. via email or contact us: here. If you are a member and are considering sending a Seventh Tradition contribution, please note that you can also make a contribution online. Contribute online here

If you are seeking help with a drinking problem, please check with your local A.A. office by visiting the G.S.O. website for A.A. Near You:

We also invite you to click on the following informative links regarding our office and the history of Alcoholics Anonymous, including the newly released video “Your A.A. General Service Office, the Grapevine, and the General Service Structure.”

Archives: here

Digital Archives Exhibits: here

Archives Audio Library: here

A.A. History Timeline: here

About GSO: here

Visiting the office (when we reopen): here

How to contact G.S.O. for more information: here

(Revised 10.4.21).

Press Release: Physically Distanced but Digitally Connected

A.A. in the digital age has certainly taken on a new meaning in these challenging times.

FAQ on Practicing the Seventh Tradition at Virtual Meetings

For online groups or meetings wondering how to “pass the virtual basket” in order to practice the Seventh Tradition, this new service piece offers some shared experience to help answer frequently asked questions.

Press Release: A.A. Groups Using Digital Platforms to Find Sobriety During Coronavirus (COVID-19) Outbreak

Virtual meetings, email, phone, social media allow the message of recovery to carry on — “One Day at a Time”... Read more. (Posted 3.23.20)

Public Service Announcement Downloads:


HD Broadcast-quality versions of A.A.’s public service announcements (PSAs) are available at no cost to U.S and Canadian broadcasters.
Please click here to download.

Options for meeting online

Our collected experience suggests that groups that are unable to meet at their usual meeting places have begun to meet digitally. Below is some shared experience around meeting online... Read more. (Posted 3.19.20)

Grapevine and La Viña are here to help

Due to the current changing health situation, many AA meetings across the U.S. and Canada are finding it safer to close. To help members during this time, we are giving everyone free access to all of our 2020 Grapevine and La Viña issues. (The audio to Grapevine’s stories will be available as well, so people can listen to the stories if they like.) Please share with your fellows. We have also included a link to our Youtube channel with some original audio stories as well as other important information. To enter, visit: (Posted 3.23.20)

Sharing from the General Service Office on Coronavirus (COVID-19)

The General Service Office (G.S.O.) has been receiving inquiries about how groups might respond to the Coronavirus (COVID-19). Groups and members are concerned about health and safety issues and are looking for guidance on how to address this question... Read more. (Posted 3.19.20)

General Service Office Employee Travel

As a result of health advisories relating to Coronavirus (COVID-19), we have decided to suspend all upcoming domestic and international employee travel indefinitely. The safety and well-being of General Service Office employees and the Fellowship is of the highest importance. We will continue to monitor this issue and advise accordingly regarding future staff travel. (Posted 3.25.20).

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