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First Communication from Bob W., General Manager – Added October, 2021

It is with much gratitude and joy that I share my first communication with you as General Manager of the General Service Office. By way of introduction for those who don’t know me, my name is Bob and I’m an alcoholic!


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East Central Regional Forum Flyer – Added October, 2021

We hope you can join us for the upcoming East Central Regional Forum! Click this link to find the event Flyer.


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Announcing Grapevine's New Podcast – Added October, 2021

The AA Grapevine Half-Hour Variety Hour. Featuring AA members Don and Sam. Starting on October 4, 2021 with a new episode each Monday. Each week Don and Sam will interview a different member about their experience, strength and hope, in a casual “meeting after the meeting” manner. Special features will enhance each episode.

A new podcast episode will be available in English every Monday.

To hear the podcasts go to aagrapevine.org/podcast


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Reduced Shipping Test Pilot Ends October 18 – Added October, 2021

Now in its final weeks: Order by October 18 to participate in the A.A.W.S. reduced shipping test pilot, which offers cost savings on shipping charges for all of our life-saving items of literature.


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Alcoholics Anonymous: Hispanic Women in A.A. share their experiences of hope and recovery – Added October, 2021

The 15 stories contained in the most recent Alcoholics Anonymous (A.A.) recovery publication, “Hispanic Women in A.A.,” share the experience, strength and hope of a wide variety of Hispanic women, all of them alcoholics who found sobriety and a new way of life within A.A.


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Announcing: Revised and New Items of A.A.W.S. Literature – Added September, 2021

We are delighted to announce that several items of revised and new literature published in adherence to Advisory Actions of the 71st General Service Conference are now available. Click here for more information.


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Quarterly Report from GSO – Added September, 2021

Activities of the General Service Board including A.A. World Services, Inc. and AA Grapevine, Inc.


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Prospective Applicants – A.A. Director of Communication Services – Added September, 2021

Applicants are being sought for a Director of Communication Services at the General Service Office of the U.S. and Canada.


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Highlights from A.A.W.S. July 29, 2021 – Added September, 2021

Highlights from the A.A. World Services Board meeting held on July 29, 2021.


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New Service Material – “Safety and A.A. Flyer” (F-228) – Added September, 2021

Now available: A new service material flyer that can be displayed or made available by groups that wish to use it. Click here to download.


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Revision to Service Material on Safety and A.A. – Added September, 2021

The following service material has been revised to reflect recent shared experience:
Please click here for the revised “Safety and A.A.: Our Common Welfare” (SMF-209)
Please click here for the revised yellow “Safety Card for A.A. Groups” (F-211).


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Box 4-5-9 – Fall 2021 – Added September, 2021

This issue highlights G.S.O.’s new Member and Customer Service department, with a look at how it meets the needs of members in the U.S./Canada and around the world. The issue also reports on an important professional research project focused on A.A. There is also an introduction to the new G.S.O. general manager and Grapevine publisher, along with profiles of two trustees on the General Service Board.


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NOW IN PRINT - Announcing: Preamble Wallet Card and Placard – Added September, 2021

Newly revised Preamble items, in accordance with the group conscience Advisory Action of the 71st General Service Conference:


Wallet Cards 


A.A. Preamble Placard


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West Central Regional Forum Flyer – Added August, 2021

We hope you can join us for the upcoming West Central Regional Forum! Click this link to find the event Flyer.


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Update on Printing Delays due to the Covid-19 Pandemic – Added August, 2021

Please note that due to the COVID-19 pandemic, delays in manufacturing, printing and shipping are directly impacting the supply chain for A.A.W.S. literature and other items. It is likely we will be experiencing intermittent backorders on select items. Please feel free to contact us for help in ordering.

• Email: memberandcustomerservice@aa.org
• Phone: 212-870-3023

See letter with full detail of ways we are working together. Click here


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“Letter re Quarterly Acknowledgements from the General Manager – Added August, 2021

Thank you for your participation in our Seventh Tradition with your contributions to the General Service Board. The G.S.O. is committed to promptly acknowledging contributions received from the Fellowship.


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“Dynamic Duo” Special Summer Offer! August 1 – September 30, 2021 – Added August, 2021

Focus on the superheroes of our literature: Buy the Big Book, Alcoholics Anonymous, hardcover and get $1 off Twelve Steps and Twelve Traditions in any format! Combinable with all other discounts.


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New Publisher hired at A.A. Grapevine – Added August, 2021

Please click on the link below for an exciting announcement from the Board of AA Grapevine, Inc.
Click here


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Proposed Agenda Item Process Deadline and Form – Added August, 2021

Please read this important communication regarding an Advisory Action approved by the 71st General Service Conference (G.S.C.) to implement “The Equitable Distribution of Workload and Scoring Tool Process.”
Click here for more information.
Conference Coordinator


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Highlights from A.A.W.S. June 25, 2021 – Added July, 2021

Highlights from the A.A. World Services Board meeting held on June 25, 2021.


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G.S.O. Staff Vacancy – Added July, 2021

Dear Friends, Please see the attached announcement regarding a G.S.O. Staff vacancy.


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A.A. in Your Pocket — Special Summer Offer, July 1 – September 30, 2021 – Added July, 2021

Focus on our portable editions: Order the pocket Big Book, the pocket 12 & 12, Daily Reflections, and/or As Bill Sees It in any language and get $1 off each! Carry the message of recovery with you on your summertime jaunts.

Click here for more information or to see the flyer.


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Class B Trustee Vacancy Announcement – Added June, 2021

Please click here for an important announcement sent on behalf of the Trustees' Nominating Committee.


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Alcoholics Anonymous in the U.S. and Canada Welcomes New Board Chairperson – Added June, 2021

Linda Chezem (nonalcoholic), of Plainfield, Indiana, has been selected as chairperson of A.A.’s General Service Board, replacing outgoing board chair Michele Grinberg.


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New! 2 special-edition keepsakes – Added June, 2021

Now available: A Visual History of Alcoholics Anonymous: An Archival Journey, the lively illustrated primer on A.A.’s history originally developed as the souvenir book for the 2020 International Convention, as well as a free, downloadable commemorative International Convention keepsake poster.


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Class A Trustee Vacancy Announcement – Added June, 2021

Please click here for an important announcement sent on behalf of the Trustees' Nominating Committee.


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Opening for Nontrustee Director Position – Added June, 2021

There is an upcoming opening for a nontrustee director position in 2022 for A.A. World Services, Inc.


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Vacancy Announcement - Nontrustee Director Position – Added June, 2021

The AA Grapevine Corporate Board will have a vacancy for the position of nontrustee director following the General Service Conference in April 2022.


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