Visiting the General Service Office

Good news!  Effective October 5, 2022, the General Service Office will reopen to visitors Wednesday through Friday from 9 a.m. to 3 p.m., marking the first phase of the reopening process.

Please note that the health and safety of visitors and staff are top priorities. During this initial period, all visitors must wear a facial covering throughout their stay. We ask that individuals refrain from visiting if they have symptoms of COVID-19, have been diagnosed with COVID-19 within the past 14 days, or have been in close contact with someone infected with or experiencing symptoms of COVID-19 within the past 14 days.

Please also note that in accordance with building policy, all visitors must register in advance to gain access to the building. Accordingly, we strongly recommend that individuals contact us prior to their visit so that we can enter them into the building’s security system.  In addition, groups of 10 or more must contact us ahead of time to schedule their visit so that we can best prepare for their time at the General Service Office.

We understand that visitors may wish to purchase literature while at G.S.O. Unfortunately, under the terms of our lease agreement with the building that houses G.S.O. offices, we cannot sell merchandise or function as a bookstore. You may purchase literature at our online bookstore, https://onlineliterature.aa.org, or from area Intergroups/Central Offices.

We will continue to update this page with any revised information regarding our phased reopening status and safety guidelines, based on guidance from public health authorities.

Schedule Your Visit to GSO

For more information about scheduling your visit, email us at gsotours@aa.org or call 212-870-3430.

G.S.O. is located on 11th and 8th floors of a building called the Interchurch Center.  The building’s main entrance is at 61 Claremont Avenue between 119th and 120th Streets.  If you are taking the subway, the nearest station is the 116th Street Station on the Number 1 train line.